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Technical Service & Maintenance

We provide certified technical support for the full lifecycle of diagnostic and collection equipment. Our engineering team is the only one in Armenia trained and authorized by GRIFOLS and TERUMO BCT, which allows us to offer official installation, configuration, and long-term maintenance in line with international standards.

We help blood centers and labs keep their systems running smoothly — minimizing risks, avoiding downtime, and ensuring continuity of critical medical workflows. With fast diagnostics, original spare parts, and full compliance, our service is not just reliable — it’s essential for operational stability.

Training and certification

Our training and certification programs are designed to give your clinical and laboratory teams complete confidence in operating GRIFOLS and TERUMO BCT systems. Delivered by certified application specialists, these programs go beyond basic instructions — they are adapted to your team’s experience level and workflow structure.

We cover safe usage, diagnostics procedures, preventive measures, and troubleshooting basics, so that your staff can act fast and accurately in any situation. Continuous support and practical knowledge make the difference between simply having equipment — and using it to its full potential.

Parts & Consumables Supply

Certified consumables and original components are critical for the long-term reliability of blood diagnostics and collection systems. As the official distributor of GRIFOLS and TERUMO BCT, we provide direct access to reagents, kits, filters, tubing, and other essential supplies — all fully compliant with international standards.

Our supply chain is optimized for speed and traceability, so your lab or blood center always gets what it needs — on time and with full confidence. From routine stock to urgent replacements, we ensure your operations never stop due to lack of quality materials.